TERMS & CONDITIONS
General Terms and Conditions of Use
Vionex Peptides
Last Updated: 1 January 2026
1. Age Restriction
All customers must be 18 years of age or older to purchase any products from Vionex Peptides.
2. Acceptance of Terms
By accessing or using https://vionexpeptides.com/ (the “Website”), you agree to be bound by these Terms and Conditions (“Agreement”).
If you do not agree, please discontinue use of the Website immediately.
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of the revised Terms.
3. Returns and Refunds Policy
Due to the nature of our research products, the following conditions apply to all customers:
- Returns are accepted only for defective or damaged products.
- If your order arrives damaged, you must contact us immediately to request a refund or replacement.
- Exchanges may be issued for damaged products of the same type.
Important Notes:
- If a parcel is returned due to incorrect address details, refusal at delivery, or failed delivery attempts, it must be received back at our facility before any refund or replacement is issued.
- Returns for reasons unrelated to product defects are not accepted.
- Refunds are issued only when:
- The parcel is confirmed lost in transit, or
- The order is cancelled before dispatch.
By placing an order, you confirm acceptance of these terms and our Shipping & Refund Policy.
4. Product Use and Liability
All products sold by Vionex Peptides are synthetic research compounds intended strictly for laboratory and research use only.
- Products are not for human or animal consumption.
- Products must only be handled by qualified professionals.
- No information provided on this Website constitutes medical or clinical advice.
We reserve the right to refuse service or cancel any order if misuse or intent for human consumption is suspected. Any communication implying such use may result in an immediate ban.
5. Use of the Website
You agree not to reproduce, copy, modify, distribute, or commercially exploit any content from this Website without prior written consent.
Personal, non-commercial use is permitted provided all intellectual property notices remain intact.
6. Use of Information
All information provided on this Website is for general informational and research purposes only.
We make no warranties regarding the accuracy, completeness, or reliability of any content. Product availability and pricing may change at any time without notice.
7. Mobile Messaging (SMS Terms)
The Vionex Peptides SMS Service allows users to receive order updates, promotions, and notifications.
By subscribing, you agree to receive automated text messages.
- Message and data rates may apply
- Message frequency varies
- Consent is not a condition of purchase
Opt-Out:
Reply STOP to any message or click the unsubscribe link where available.
Help:
Text HELP or email support@vionexpeptides.com
Wireless carriers are not responsible for delayed or undelivered messages.
If you change your phone number, you must re-subscribe using the new number.
8. Intellectual Property
All content, including but not limited to text, images, branding, logos, and code, is the intellectual property of Vionex Peptides and is protected by applicable copyright and trademark laws.
Unauthorized use is strictly prohibited.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Accessing third-party sites is at your own risk.
10. Website Availability
We aim to keep our Website accessible at all times; however, uninterrupted access is not guaranteed. We are not liable for downtime, maintenance, or technical issues beyond our control.
11. User Submissions
Any non-personal content submitted to us (comments, feedback, suggestions) becomes the property of Vionex Peptides. You agree not to submit unlawful, harmful, or defamatory material.
12. Disclaimer of Warranties
All services, content, and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We disclaim all liability for errors, interruptions, or misuse of our Website or products.
13. Indemnification
You agree to indemnify and hold harmless Vionex Peptides, its affiliates, directors, employees, and partners from any claims, damages, or liabilities arising from your use of the Website or violation of these Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
15. International Orders
All prices are listed in GBP unless stated otherwise. Customers are responsible for all customs duties, taxes, or import fees applicable in their country.
16. Force Majeure
We are not liable for failure or delay caused by events beyond our reasonable control, including but not limited to natural disasters, courier disruptions, or government actions.
17. Account Suspension
We reserve the right to suspend or terminate access to our Website or services if these Terms are violated or misuse is detected.
18. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Vionex Peptides.
20. Contact Information
Vionex Peptides
Distributed by Vionex LTD
Company Number: 16691739
270 Palatine Road
Manchester, England
M22 4FR
📧 Email: support@vionexpeptides.com
