Orders placed before 2:00 PM GMT on business days are processed and shipped the same day. Orders placed after 2:00 PM GMT or on weekends/bank holidays will be processed the next business day.
| Method | Delivery | Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2-3 Business Days | £4.99 (Free over £50) |
| Royal Mail Tracked 24 | 1-2 Business Days | £7.99 |
| DPD Next Day | Next Business Day | £12.99 |
All peptide products are shipped in insulated packaging with cold packs to maintain product integrity during transit. Our packaging is designed to keep products within safe temperature ranges for up to 48 hours.
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package through the carrier’s website or by contacting our support team.
We currently ship within the United Kingdom only. Certain products may have shipping restrictions based on local regulations. If your order cannot be shipped to your location, we will notify you and provide a full refund.
If your package is lost or arrives damaged, please contact us at support@vionexpeptides.com within 48 hours. We will file a claim with the carrier and provide a replacement or refund.